Client care
Privacy
Draft — to be reviewed by EnigMatiK before launch. Text in [brackets] needs confirming.
Who we are
This website is operated by [legal company name], [registered address], Dubai, United Arab Emirates.
What we collect
When you place an order, your name, delivery address, email and order details are collected and processed by our e-commerce provider, Shopify, to fulfil your order. Payment details are handled by Shopify’s checkout and are never stored on this website.
Your cart
We store an anonymous cart identifier in your browser so your cart is kept between visits. It contains no personal information.
Waiting list
When you join the waiting list, we collect your first name, your email address, whether you would like to hear from us and, if you played the scent palette, your result. We use this only to tell you about EnigMatiK, our launch and pre-orders. You can unsubscribe at any time from any email we send.
Your rights
You can ask us to access, correct or delete your personal data at any time by writing to [email address].